Privacy Policy

We understand and respect your privacy. We ensure you that we maintain complete confidentiality of the details that you have shared with us and we will not share your details with any third party.

We may ask for certain details such as name, date of birth, e-mail address, residential address, contact number, etc. for registration purposes or while giving feedback, contests, newsletters and placing an order. At any given point, you can unsubscribe from our newsletters or any other information which you may receive from Pioneer Filters.

Also for enhanced security, Pioneer Filters does not accept/store any financial information on its servers. All information entered by the customer is directly received through our payment gateway and transmitted to their respective bank's servers. It is noteworthy to mention that these transactions are done through an industry standard encryption protocol known as SSL (Secure Socket Layer).

The payment on our website is processed by a third party who has signed a non-disclosure agreement with us and therefore, they are not allowed to share any personal or financial information of the customers.

By using the website and providing personal Information to us, you acknowledge that you understand and agree to this Privacy Policy.


This document is an electronic record in accordance with Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and therefore does not require any physical or digital signatures.

Your use of the Pioneer Filters website ( and its services and tools are governed by the following Terms & Conditions ("Terms of Use"). Whenever any transaction is done on the website you will be subjected to the policies that are applicable to the website for such a transaction.

Use of Pioneer Filters is available only to persons who form a legally binding contract under the Indian Contract Act, 1872, and if you are a minor i.e. under the age of 18 years, you may use Pioneer Filters only with the involvement of your parents or guardian.

For the purpose of these Terms of Use, wherever the context so requires "You" shall mean any natural or legal person who has agreed to become a member of the website by providing registration data, while registering on the website as a registered user.

When you use any of the services provided by Pioneer Filters, including but not limited to customer comments, you will be subject to the rules, guidelines, policies, terms and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as a part and parcel of this Terms of Use. Pioneer Filters reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any given time. It is your responsibility to check the Terms of Use periodically for changes. Your use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Pioneer Filters grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the website.

Accessing, browsing or otherwise using the site indicates your acceptance to all the Terms of Use in this agreement, so please read this agreement carefully before proceeding.

Membership Eligibility

Commercial transactions through the Pioneer Filters website shall be permitted only to those persons who are competent under the law to enter into a legally binding contract viz. Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Act including minors, un-discharged insolvents, etc. are not eligible to enter into any commercial transaction through the Pioneer filters website.

Your Account and Registration Obligations

If you use Pioneer Filters website, you will be responsible for maintaining the confidentiality of your User ID & Password and you will be responsible for all the activities that occur under your User ID You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Pioneer Filters has the reasonable grounds to suspect such information which is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, Pioneer Filters has the right to indefinitely suspend or terminate or block access of your User ID and refuse to provide you the website access.


When you use the website or send emails or other data, information or communication to Pioneer Filters, you agree and understand that you are communicating with Pioneer Filters through electronic records and you consent to receive communications via electronic records from Pioneer Filters periodically, as and when required. Pioneer Filters may communicate with you by email or by such other mode of communication, electronic or otherwise.