Shipping Policy

Shipping Destinations

In Karnataka, Pioneer Filters serves to selected cities only. Please check if we deliver to your pin code in the shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.

Note: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.

Shipping & Handling Charges

Domestic Order: Please check for the delivery charges at the time of placing an order.
Shipping Partner - Our domestic logistic partner is coming soon.

Track Order

All registered customers have the option to track their orders by clicking on the track order option

Delivery Timeframe

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.

Delivery Time for Domestic Orders

It takes 5-7 working days from the day of order confirmation to deliver the products, given that the delivery is not delayed due to governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government or by Act of God (War, Earthquake, Riots, etc.). In such cases, the refund is made directly to the customer's bank account using the same mode of payment. Pioneer Filters partners with reputed courier agencies to ensure prompt and secure delivery. Since the delivery of products is address specific, please ensure that the address entered while placing the order is correct.

Important Note: In case an office address is provided for the delivery, please make sure that the department details, employee number, and direct landline numbers also provided to prevent any last minute hassles and failed delivery.

To prevent misplaced delivery, please keep one of the following identity cards for verification:

• Driving license
• Passport
• Voter identification card
• Unique identification card (Aadhaar)